Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website at imaginaryai.biz and any Business Command Center ("BCC") implementation, consulting, or related services (collectively, the "Services") provided by Imaginary AI LLC, a Florida limited liability company ("Imaginary AI," "we," "us," or "our"). By using the Services or signing a statement of work with us, you agree to these Terms.

1. Services

Imaginary AI designs and builds customized Business Command Centers — implementations that connect Claude (Anthropic), a Supabase database, a custom web application, and third-party business tools through the Composio integration platform. The specific scope, deliverables, timeline, and price for any engagement are defined in a written statement of work or proposal signed by both parties ("SOW"). If anything in an SOW conflicts with these Terms, the SOW controls for that engagement.

2. Engagement and payment

Pricing is set out on our Pricing page and confirmed in each SOW. Unless an SOW says otherwise: a 50% deposit is due at signing, the remaining balance is due on delivery, and 30 days of post-launch technical support is included. Invoices not paid within 15 days of the due date may pause active work.

3. Your responsibilities

• Provide accurate information about your business, systems, and data sources.
• Authorize and grant access to the third-party accounts (Supabase, Gmail, Outlook, Google Drive, Calendar, OneDrive, GitHub, Vercel, QuickBooks Online, social platforms, etc.) that you want connected to your BCC.
• Make sure you have the right to share any data you provide to us or route through your BCC.
• Designate at least one point of contact for review, feedback, and approvals.

4. Third-party services

Your BCC depends on third-party platforms — including Anthropic (Claude), Supabase, Composio, your chosen integration providers, and your hosting provider. Your use of those platforms is governed by their own terms and pricing. We do not control and are not responsible for outages, policy changes, pricing changes, or data handling by those providers. Where any third party charges its own subscription or usage fees, those are your responsibility unless we've explicitly agreed otherwise in writing.

5. AI output disclaimer

Your BCC uses large language models to generate text, summaries, recommendations, and other output. AI output can be incomplete, inaccurate, or out of date. You are responsible for reviewing AI output before relying on it for any legal, tax, financial, medical, employment, or other consequential decision. Imaginary AI does not provide legal, tax, accounting, medical, or other professional advice.

6. Intellectual property

Upon full payment, you own the custom configuration, prompts, schema, and code we deliver for your BCC. Imaginary AI retains ownership of its pre-existing tools, templates, frameworks, and general know-how, and grants you a non-exclusive, perpetual license to use those components as embedded in your delivered BCC. Your business data remains yours at all times.

7. Confidentiality

Each party agrees to keep the other party's non-public business information confidential and to use it only as needed to perform under the engagement. This obligation survives termination.

8. Warranties and disclaimer

We warrant that the Services will be performed in a professional and workmanlike manner. Otherwise, the Services and the Website are provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or produce any specific business result.

9. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, or data. Our total cumulative liability arising out of or related to the Services will not exceed the fees you paid to us under the SOW giving rise to the claim in the 12 months preceding the event. Nothing in this section limits liability that cannot be limited by law.

10. Indemnification

You agree to indemnify and hold Imaginary AI harmless from any third-party claim arising out of (a) data or content you provide to us or route through your BCC, (b) your use of the Services in violation of these Terms or applicable law, or (c) your use of any third-party platform connected to your BCC.

11. Term and termination

Either party may terminate an active engagement for material breach if the breach is not cured within 15 days of written notice. On termination, you will pay for work performed up to the termination date and we will deliver work product completed and paid for.

12. Governing law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws principles. The parties agree to the exclusive jurisdiction of the state and federal courts located in Florida for any dispute arising under these Terms.

13. Changes

We may update these Terms from time to time. Material changes will be posted on this page with an updated "Last updated" date. Continued use of the Services after changes take effect constitutes acceptance.

14. Contact

Questions about these Terms? Email support@imaginaryai.biz.